New Arrivals

  • 1 Year Warranty

    Worry-Free for One Full Year

  • Money Back Guarantee

    30-Day Risk-Free Returns

  • Online Support

    Talk to us: chat, WhatsApp, email

Have a question?

Our common questions

Is free shipping available?

Yes, all embroidery machine products include free shipping. You can also view detailed shipping information in your cart after adding the item.

What are your return policies?

We offer a 60 day money back guarantee with 100% satisfaction guaranteed. We will be happy to refund or exchange unopened products. Damaged items can be serviced via manufacturer's warranty.

When will I receive my order?

Since our products are shipped worldwide, delivery times may vary depending on the destination. In most cases, shipping takes no more than 2 weeks. If you are concerned about delivery time, feel free to contact in advance for more accurate information. In the event of any special circumstances, we will inform you in time and cancel the order and issue a refund within two days if you are not satisfied.

What is covered by your 1 year warranty?

Within 1 year, you can enjoy our free product usage guidance service. If any quality issues arise during normal use, we offer free repair or replacement.